Frequently Asked Questions
Everything you need to know about our savory, crunchy delights.
What is the shelf life of your salted egg snacks?
Our snacks are best enjoyed within 6 months of production. Once opened, we recommend consuming them within 7 days and resealing the pouch tightly to maintain maximum crunchiness.
Do you use real salted egg yolks?
Yes, we use 100% real salted duck egg yolks sourced from local farms. We do not use artificial flavorings or powders to ensure an authentic, rich taste in every bite.
Are your products Halal-certified?
All our snacks are produced in a facility that follows strict Halal guidelines and we use only Halal-certified ingredients. Please check the back of the packaging for the official certification logo.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on opened snacks. However, if your order arrives damaged or if you receive the wrong item, please contact our support team within 48 hours for a full refund or replacement.
Do you offer bulk discounts for events?
Absolutely! We offer special pricing for corporate gifts, weddings, and large parties. Please email our sales team directly for a custom quote on orders exceeding 50 units.